Built by a founder, for founders
Askbases started with a simple observation: SME owners are drowning in repetitive product questions while enterprise companies have AI handling theirs automatically.
The problem was obvious
As a solution architect working with SMEs across Singapore, I kept seeing the same pattern: store owners manually answering the same 20 product questions every day, across WhatsApp, email, and Instagram DMs — often at midnight.
Enterprise companies had already solved this with AI chatbots trained on their product data. But every solution I found was either too expensive, too complex, or required a developer to set up.
Askbases is the product I wished existed: an AI that actually knows your products, answers customers accurately, captures leads, and takes less than 10 minutes to set up. No team of engineers required.
"We believe every SME deserves AI that works for them — not the other way around."
How we operate
Fast Iteration
We ship weekly. Real feedback from real SME owners shapes every release. No roadmap theatre — just working software.
Honest Pricing
What you see is what you pay. No usage spikes, no seat fees, no surprise invoices at the end of the month.
Obsessive Quality
Every AI response is grounded in your data. We obsess over answer accuracy because a hallucinated answer costs you a customer.
Built on proven infrastructure
Modern, battle-tested technologies chosen for reliability and scalability — so your widget is always online when customers need it.
NestJS
Backend API
React
Dashboard & Widget UI
OpenAI
Language Model
MongoDB
Primary Database
MongoDB Atlas
Vector Search & Database
TypeScript
End-to-end type safety
Start answering customers instantly
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